Video Intercom Installation in Kitchener, ON

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Video Intercoms in Kitchener

Video Intercom Systems in Kitchener, Ontario

Enhance the security and communication capabilities of your Kitchener property with our advanced video intercom systems. Whether you manage a business or a multi-family residence, our solutions are designed to provide peace of mind and control over access to your premises.
Akuvox video intercom with keypad installed by JR Security in Kitchener, ON

Why Property Owners Want to See Who's at the Door

See Visitors Before You Open Up

Multi-unit buildings, upstairs offices along King Street and businesses with a side or rear entrance all have the same question: who’s at the door? A video intercom for your Kitchener building shows you, and lets you talk to them, before anyone gets in.

Answer From Anywhere

Calls from the intercom can go to a phone, so you can let in a courier or a contractor while you’re across town or upstairs in a meeting.

Replace an Old Buzzer System

Many older apartment and office buildings still have audio-only buzzers. Upgrading to video adds a clear picture of every visitor and can tie into access control so residents or staff can unlock the door from the intercom or app.

Why Kitchener Property Owners Get Akuvox Intercoms

Seeing who’s at the door before opening it, from anywhere, is the point of a video intercom. For video intercom installation in Kitchener, we install Akuvox.
  • Live video preview before answering a call.
  • Open the door from the app or by Bluetooth.
  • Share time-limited QR keys and guest PINs instead of physical keys.
JR Security Solutions is an authorized Akuvox partner. Our certified, trained technicians install and configure it correctly, keep it updated and provide warranty support close to home. See our video intercom service. For a Kitchener Josh.ai smart home, we fit DoorBird or IC Realtime door stations instead, so you can see who’s on the porch inside the Josh.ai app.
Akuvox wall-mounted indoor touchscreen monitor in a hallway, with two more indoor monitors shown in circular insets

Why Choose JR Security Solutions for Video Intercoms in Kitchener?

From our base in Fergus, JR Security Solutions combines reliable security technology with friendly service to deliver video intercom systems for Kitchener businesses and multi-family properties. Our mission is to create safer, more secure environments that offer lasting peace of mind. From the first consultation to final installation, our experienced team works closely with you to design a solution tailored to your unique security needs. As a certified living wage employer, we care about your safety, and we’re equally committed to the well-being of our staff, reflecting our values of integrity, service, and trust in everything we do.

Back to Kitchener security services.

Video Intercoms for Kitchener Homes, Condos and King Street Shops

Kitchener runs from older brick homes around Victoria Park to newer subdivisions in Doon South and Huron Park, with a growing downtown and busy industrial areas along Highway 8. A semi-detached home in Mount Hope, a townhouse in Laurentian West and a condo near the ION line each call for a different entrance plan.

In townhouse and condo communities we work within your board’s rules on what can go on exterior walls. For multi-unit buildings and second-floor offices above King Street storefronts, a video intercom lets you see and talk to visitors before you let them in. We feature Akuvox systems and also install and support other video intercom brands.

We are based in Fergus, about 35 to 40 minutes from Kitchener. The same in-house team that plans your system installs it and returns for follow-up service and warranty work, with no subcontractors. Book a free on-site assessment, and your estimate will spell out the equipment and installation before work begins. We also install video intercoms in Waterloo and video intercoms in Cambridge from the same team.

Book a Free On-Site Kitchener Video Intercom Assessment

We Guarantee 100% Satisfaction on All Services

  • Founded in 2020 in Fergus
  • Our own team, no subcontractors
  • Estimate within one business day
  • Certified on every brand we install
  • Reader Favourite 2026 winner
  • Read our Google reviews

Our Simple Three-Step Process

Working with us is easy as 1-2-3

Step 1: Free On-Site Assessment

Request a free on-site assessment or give us a call. We'll visit your property, talk through your needs and recommend the right setup, at no cost.

Step 2: Your Custom Plan and Estimate

We design a system around your home or business and walk you through a clear, detailed estimate.

Step 3: Install, Demo and Support

Our own technicians install and test everything, show you how it all works, and stay available for support long after.

Video Intercom Installation Across Kitchener
JR Security Solutions Ram ProMaster service van with security camera, alarm and 24/7 monitoring graphics
Kitchener Video Intercom FAQs

Yes. We can swap an older audio-only panel for a video intercom, often reusing some of the existing wiring, and set it up so residents can answer on a phone or an in-suite screen.

Yes. When it’s connected to an electric strike or access control, you can let a visitor in with a tap after you’ve seen and spoken with them.

A video doorbell suits a single home. A video intercom is built for buildings with more than one unit or entrance, or for businesses that want a reception-style setup with door release.

Most video intercom systems are installed within a day. Larger buildings can take longer, and we’ll give you a time estimate before work starts.

Yes. Products carry a warranty from one year up to a lifetime, depending on the model, and our labour is covered for one year.

Yes. Akuvox door stations can take PINs, cards, fobs and phone credentials, and an intercom can share a lock with a wider access control system. During the Free on-site assessment we look at your existing readers, controller and door hardware and tell you whether the intercom can share the same lock or whether a combined door station makes more sense.
Often, yes. In many Kitchener condo and townhouse communities the lobby entrance and exterior walls belong to the condominium corporation, so a change at the shared door needs the board’s or property manager’s approval. We can give your property manager the details they need, and we design the system to fit the rules you are given.
Yes. Calls from the door station can ring the Akuvox app, an indoor screen or both, so you can see and speak to a visitor from upstairs, from the office or from across town, then open the door from the app. You can also share a time-limited QR code or guest PIN with a courier, cleaner or contractor so they do not need a key.
We visit your Kitchener property at no cost, look at the entrance, the existing wiring, the door hardware and the network, and ask how residents, staff and deliveries use the door. Then we recommend a setup. After the visit you get a written estimate that lists the equipment and installation before any work begins.
Within one business day. Call (226) 400-2052, email sales@jrsecurity.ca or request a Free on-site assessment online, and we will suggest a time to visit.

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Hero photo: JustSomePics, CC BY-SA 4.0, via Wikimedia Commons.